Customer-Focused CRM (#CX)

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Privacy Policy

Here at CXRM we respect your privacy. As part of the normal operation of any website, certain information gets gathered automatically - it's only fair that we tell you about it. And of course, if you sign-up and we ask for any details specifically about you, we have a particular duty to treat that information with care that you would expect.

If you have any questions about this privacy policy, please contact us: Click here for our contact details.

We are registered with the Information Commissioner's Office as a Data Controller under the Data Protection Act 1998, registration number Z2704806.

Site Visits

Whenever you request a page through your browser, information is stored in a log. This information includes:

  • Your IP address (or that of your service provider)
  • Date and time
  • The address of the site from which you came (such as a search engine)

This information cannot be used to identify specific individuals. It is used for website administration, anonymous user analysis and to help develop and improve the site.

We also use Google Analytics to monitor the performance of this website and improve its effectiveness and the services we offer. Information about Google Analytics can be found here.

Cookies and E-mail Addresses

Cookies are used only for storing login and session information.

E-mail addresses and other details collected are not sold or disclosed to third parties.

Saved Data During Sign-Up Process

The sign-up form to apply for a CXRM account spans more than one page and securely saves your data between pages. We may use the data provided in the sign up process to contact you in the event that the sign-up is not completed.