Customer-Focused CRM (#CX)

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Measuring Customer Service Across A Complex Transaction

Perfectly Aligning Your Operations and Customer Service Delivery

So you deliver complex services to customers - such as the supply and installation of a swimming pool or solar panels?

CXRM can help you get an understanding of your Perfect Order Score across the whole of the transaction.

CXRM solutions offer a smart and simple way to ensure your business operations are aligned to deliver the service your customers require, driving loyalty and, ultimately, profitable growth.


Published: 04-02-14 by Phil Baxter

perfect order score